Terms & Conditions

Effective Date: January 1, 2024

1. Acceptance of Terms

By accessing or using the Liva Lifestyle website (www.livalifestyle.in) or purchasing our products, you agree to be bound by these Terms & Conditions and all applicable laws.

2. Use of Website

• You must be at least 18 years old to use this website.
• You agree not to misuse the website or attempt unauthorized access.
• Content may not be copied, reproduced, or used commercially without written consent.

3. Product Information

• All products, images, and descriptions are for reference; actual items may differ slightly.
• We reserve the right to discontinue products or change prices at any time.

4. Orders & Payments

• Orders are confirmed only after payment is received.
• We accept payments via secure gateways as displayed at checkout.
• In rare cases, an order may be cancelled due to unavailability; a full refund will be issued if so.

5. Shipping & Delivery

• Free Shipping: We offer completely free shipping across India on all orders. Shipping cost is already included in product pricing — no extra charges at checkout.
• Delivery Timelines: Standard delivery is 5-6 business days for most locations. Nearby states and cities receive delivery in 2-3 business days. Delivery timelines may vary based on location and courier availability.
• Estimated delivery times are provided during checkout based on your pincode. Delays due to events outside our control are not our liability.

6. Exchange & Returns

• Exchange Policy: Exchange is allowed for size-related issues only. Customer must inform us within 3 days of delivery. Products must be unused and in original packaging.
• Returns: Returns are accepted for damaged or incorrect items only. Return requests must be raised within 48 hours of delivery.
• Refunds are processed once items are received and verified in original condition, typically within 7-10 business days.

7. Limitation of Liability

Liva Lifestyle is not liable for any indirect, incidental, or consequential damages arising from your use of the website or purchase of products.

8. Governing Law

These Terms are governed in accordance with the laws of India. Any disputes are subject to the exclusive jurisdiction of the Ahmedabad courts.

9. Amendments

We reserve the right to update these Terms & Conditions at any time. Your continued use of the website constitutes acceptance of those changes.

10. Contact

For any legal or policy queries, please contact livalifestyle12@gmail.com.